Managed IT & Cyber Security → Burstfire Networks Limited

The uncomfortable truth.

Here's what keeps us up at night: every week we meet business owners who think their current setup is "probably fine." They've got an antivirus, maybe a firewall, and sometimes they change their passwords.

Then we show them what we can see from the outside. Hint: it's rarely pretty.

The reality is an AV that missed the last three threats, passwords on sticky notes that were compromised years ago, and software that's months out of date because "if it ain't broke..."

What attacks actually cost.

We're not trying to scare you, but the numbers are worth knowing:

Thousands in immediate costs (systems down, recovery, lost work)
Lost customers who don't feel safe trusting you with their data anymore
Damaged reputation that follows you for months
That horrible feeling of knowing your business nearly didn't survive... if it survived.

Here's the kicker.

50% of UK businesses experienced a cyber attack last year. Your competitors are getting hit, your suppliers are getting hit, and some of them aren't talking about it.

The reputational damage is often worse than the financial cost. One bad security incident can undo years of building trust with your customers. And in a small business, trust is everything.

The good news? You're thinking about this now, before anything's gone wrong.

So why choose us?

Most IT companies are still stuck in the "we'll get back to you tomorrow" mindset.

That might've been fine a decade ago, but when hackers are in your system, tomorrow is too late.

We answer, fast.

When something's happening, we're already moving. No phone queues, no "your call is important to us." We treat every security incident like it's urgent - because to your business, it is.

We think like business owners.

Every decision we make starts with "how does this help the business?" We're not here to show off; we're here to keep you running smoothly.

We've been at it for years.

We've been managing and securing people's systems for over 25 years, so we've seen a lot. Experience counts when you're trying to save a business.

What you actually get.

Forget complicated service packages and confusing technical jargon.

Here's what you actually get:

Real people, real conversations.

There's no AI on our phone lines - you'll speak to a real person every time, so you don't have to worry about if your call's actually being noted anywhere.

Round-the-clock monitoring.

We watch your systems 24x7 so you don't have to. If something looks suspicious at 3am, a fully trained SOC team is already looking into it.

Regular security updates.

Your software stays up to date without you having to think about it. No more "remind me later" buttons.

Email protection that works.

Not just spam; we catch the phishing attempts designed to fool even the most cynical of email recipients.

Training that doesn't feel like school.

Short, practical sessions that teach people how to spot trouble without boring them senseless.

Compliance support that makes sense.

Whether it's Cyber Essentials or something more involved, we'll help you through it without the headaches.

Proper password management.

Say goodbye to those sticky notes and password protected spreadsheets, and say hello to a secure password management system.

Quick action on suspicious events.

Our systems automate the lockdown of accounts based on predefined events. Someone logging in to Microsoft 365 in Romania 5 minutes after logging in in Kent? Blocked.

Data that stays in the business.

We follow zero-trust frameworks, which means you can only log in on approved devices in approved locations, and we block random USB drives by default.

Things we hear a lot.

We're too small to be a target

Small businesses get hit more often than big ones. You've got valuable data (customer details, financial information, business plans) but fewer defences. Hackers know this.

It's too expensive

The question isn't whether you can afford it; it's whether you can afford to not have it.

Our current IT guy handles security

One person can't be an expert in everything, and sometimes they need time off. Even the best internal IT people need backup when things get serious.

We've never had any problems

That you're aware of. Many breaches go undetected for months - the average time to notice is around half a year. The best-case scenario is that you've just been lucky so far.

Cyber attacks happen every day. Business disasters don't have to.